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ITAware system diagnostic

System Diagnostic Tool

Download the portable ITAware diagnostic scanner. It runs directly on your machine without requiring any installation or background services.

Security Extract Password
The downloaded file is securely zipped to protect it during transit. When you right-click to extract the file, please use the password: minimines
ITAwareScan.zip 25.0 MB · built 05 Sep 2026, 13:11
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What happens when you run it
  1. Windows shows a blue “Windows protected your PC” box the first time. Click More info, then Run anyway — this happens because the file is new, not because anything is wrong with it.
  2. A yellow administrator prompt appears. Click Yes. Without it, disk health, disk wear, encryption and battery condition cannot be read at all.
  3. Choose Health check for a laptop already in use, or New delivery for a machine that just arrived from a vendor.
  4. Type the sticker code from the machine and your own name, then press Start check. It takes about 45 seconds.
  5. Answer the short list of things software cannot check — speaker, screen condition, charger, the serial label. Anything you skip is recorded as not verified, never as a pass.
  6. Press Save report. The Word and PDF files are written to a folder beside the program.
It only reads. No setting, file, program or policy on the machine is changed — not even when it is running as administrator. It records how the computer is configured, not what anybody has been doing on it: it does not open your documents, your browsing history or your saved passwords.

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